Hello,

Apologies for the delay. We are currently investigating the reason for the delay to shipping of some items. We hope to have more information next week.

Thx

Kristian

From: treasure <treasure-bounces@lists.fosdem.org> on behalf of Kyle McCann <kyle-mc@live.co.uk>
Sent: 24 March 2022 11:45
To: Alasdair G Kergon <agk@fosdem.org>
Cc: treasure@fosdem.org <treasure@fosdem.org>; info@fosdem.org <info@fosdem.org>
Subject: Re: [FOSDEM Treasure] Jumper not arriving - DPD did not deliver

Hi All,

I would like a refund if it is not possible to get the jumper sent to me.

Kind regards,
Kyle

From: Kyle McCann <kyle-mc@live.co.uk>
Sent: 16 March 2022 10:38
To: Alasdair G Kergon <agk@fosdem.org>
Cc: info@fosdem.org <info@fosdem.org>; treasure@fosdem.org <treasure@fosdem.org>
Subject: Re: Jumper not arriving - DPD did not deliver

Hi All,

Is there any update regarding this?

Kind regards,

Kyle

From: Alasdair G Kergon <agk@fosdem.org>
Sent: 28 February 2022 13:47
To: Kyle McCann <kyle-mc@live.co.uk>
Cc: info@fosdem.org <info@fosdem.org>; treasure@fosdem.org <treasure@fosdem.org>
Subject: Re: Jumper not arriving - DPD did not deliver

On Mon, Feb 28, 2022 at 01:34:45PM +0000, Kyle McCann wrote:
>    I ordered a FOSDEM jumper on the 14^th of January. DPD were in charge of
>    the delivery and could not find my address even though I included all the
>    correct information and had previous packages delivered to my address. DPD
>    reported return to sender but I have not received any correspondence and
>    just wondering what can I do to arrange a delivery or will I end up with a
>    refund?

It's unfortunate you didn't notice this sooner (on the 17th) when you might
have been able to intervene before the package was sent back to Belgium.

Forwarding to treasure@ to pursue with DPD and the supplier.

https://tracking.dpd.de/status/en_BE/parcel/05308816380840

>    Kind regards,
>    Kyle

Alasdair