Alasdair,

I have looked into this and I can see that orders have been created on the system for these customers.

I will look into why the error is occuring and come back to you.

All the best,

Reece

On 16/01/2021 18:23, Alasdair G Kergon wrote:
I'm guessing 'rating' suggests this is something that might appear AFTER
the order is complete.  (And it would be something we do not want to
enable anyway.)

Alasdair

----- Forwarded message from Jimmy Angelakos <vyruss@hellug.gr> -----

Date: Sat, 16 Jan 2021 18:16:15 +0000
From: Jimmy Angelakos <vyruss@hellug.gr>
Subject: Re: [FOSDEM Treasure] order error
To: Alasdair G Kergon <agk@fosdem.org>
Cc: treasure@fosdem.org

   Hi Alasdair,

   Right after pressing the place order button. OS was Android, browser:
   Firefox

   Thanks!
   Jimmy

   On 16/01/2021 18:07, Alasdair G Kergon wrote:

     Where exactly in the process did you get this error?
     What web browser/operating system were you using?

     On Sat, Jan 16, 2021 at 06:05:44PM -0000, vyruss@hellug.gr wrote:

          This message has been posted on your website!
          ___________

          Your Name : Jimmy Angelakos
          Your Question : Hi, I tried to order the contributor t-shirt (Order
          S00050) but I got this error:

          Error:

          Traceback:
          Error: QWeb2 - template['portal.Composer']: Runtime Error: Error:
       QWeb2:
          Template 'website_rating.rating_star_input' not found
          exception@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js:3593:7
          anonymous@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js
          line 3635 > Function:99:29
          _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js:3634:296
          render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js:3634:151
          _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js:3638:57
          render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js:3634:151
          renderElement@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js:3995:1137
          _widgetRenderAndInsert/<@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy.js:4005:6

----- End forwarded message -----


--


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Reece Godfray

Customer Support Team Leader

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