Hey,

I'm waiting for the t-shirt to be delivered and when using the tracking link I can't see where it is: from what I understand, its state is simply "Shipment received by PostNL" - its expected delivery date was 7-9 February, which is today.

My tracking ID is 3SLQKK6253319 - I received this email 7 days ago, and its details were never updated.

I have no clue how to inquire about its state, nor how to complain.

Can you do anything about this matter ?

Thanks in advance,

Miguel