This message has been posted on your website! ___________ Your Name : Jimmy Angelakos Your Question : Hi, I tried to order the contributor t-shirt (Order S00050) but I got this error: Error: Traceback: Error: QWeb2 - template['portal.Composer']: Runtime Error: Error: QWeb2: Template 'website_rating.rating_star_input' not found exception@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... anonymous@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... line 3635 > Function:99:29 _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... renderElement@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... _widgetRenderAndInsert/
Where exactly in the process did you get this error? What web browser/operating system were you using? On Sat, Jan 16, 2021 at 06:05:44PM -0000, vyruss@hellug.gr wrote:
This message has been posted on your website! ___________
Your Name : Jimmy Angelakos Your Question : Hi, I tried to order the contributor t-shirt (Order S00050) but I got this error:
Error:
Traceback: Error: QWeb2 - template['portal.Composer']: Runtime Error: Error: QWeb2: Template 'website_rating.rating_star_input' not found exception@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... anonymous@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... line 3635 > Function:99:29 _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... renderElement@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... _widgetRenderAndInsert/<@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy...
On Sat, Jan 16, 2021 at 06:07:51PM +0000, Alasdair G Kergon wrote:
Error: QWeb2 - template['portal.Composer']: Runtime Error: Error: QWeb2: Template 'website_rating.rating_star_input' not found
website rating would normally happen AFTER an order has been placed IOW this error might not affect the order
Hi Alasdair, Right after pressing the place order button. OS was Android, browser: Firefox Thanks! Jimmy On 16/01/2021 18:07, Alasdair G Kergon wrote:
Where exactly in the process did you get this error? What web browser/operating system were you using?
On Sat, Jan 16, 2021 at 06:05:44PM -0000, vyruss@hellug.gr wrote:
This message has been posted on your website! ___________
Your Name : Jimmy Angelakos Your Question : Hi, I tried to order the contributor t-shirt (Order S00050) but I got this error:
Error:
Traceback: Error: QWeb2 - template['portal.Composer']: Runtime Error: Error: QWeb2: Template 'website_rating.rating_star_input' not found exception@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... anonymous@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... line 3635 > Function:99:29 _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... _render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... render@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... renderElement@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy... _widgetRenderAndInsert/<@https://treasure.fosdem.org/web/content/392-ccc15f8/1/web.assets_common_lazy...
On Sat, Jan 16, 2021 at 06:16:15PM +0000, Jimmy Angelakos wrote:
Right after pressing the place order button. OS was Android, browser: Firefox
So it's possible the order did get placed.
Template 'website_rating.rating_star_input' not found
This sounds like a 'review' component (which we wouldn't want to enable) that some shops display after the order process is complete. Anyway, I'll forward this to OpusVL for investigation - thanks. Alasdair
On Sat, Jan 16, 2021 at 06:16:15PM +0000, Jimmy Angelakos wrote:
Right after pressing the place order button. OS was Android, browser: Firefox
The shop has confirmed that your order was placed successfully, so there's nothing to worry about. But we'll get this debugged - thanks for reporting it. Alasdair
On 16/01/2021 18:54, Alasdair G Kergon wrote:
On Sat, Jan 16, 2021 at 06:16:15PM +0000, Jimmy Angelakos wrote:
Right after pressing the place order button. OS was Android, browser: Firefox
The shop has confirmed that your order was placed successfully, so there's nothing to worry about.
But we'll get this debugged - thanks for reporting it.
Alasdair
My pleasure - thanks for confirming! Best regards Jimmy
participants (3)
-
Alasdair G Kergon -
Jimmy Angelakos -
vyruss＠hellug.gr