Hi, Any updates on this? (Order # S04357 missing an M t-shirt) Appreciate you looking into it! Best regards, Carol. On Fri, 16 Apr 2021 at 16:20, FOSDEM Support < fosdem-support@helpdesk.opusvl.com> wrote:

Dear Carol Chen,

No problem - i will follow this up and get back to you! All the best,

Stuart.

Your helpdesk ticket team

Stuart Mackintosh

-- Customer services OpusVL, Drury House, Drury Lane Rugby, CV21 3DE UK T: 01788 298 455 W: https://opusvl.com --

---------- Forwarded message --------- From: Carol Chen <cybette@gmail.com> Date: Fri, 9 Apr 2021 at 23:52 Subject: Re: FOSDEM Order Shipment To: Fosdem <treasure@fosdem.org>

Hello again,

Can you please ship the missing M t-shirt (from order # S04357) to the following address instead:

Denis Zalevskiy Hirvitie 15 A 1 02400 Kirkkonummi Finland

Several of us ordered the t-shirts together in Finland to save on shipping, but since this one shipment is coming to Finland anyway, please ship it directly to Denis. If needed, we'll pay for the shipping costs.

Thanks, Carol.

09/04/2021 14:42 - Carol Chen wrote: Hi!

I ordered 2 M and 1 L t-shirts (Order # S04357), but only received 1 M and 1 L.

Could you please send the missing M t-shirt?

I-Yin Chen Juhlatalonkatu 6 A 20 33100 Tampere Finland

Thanks!

On Fri, 26 Mar 2021 at 12:01, Fosdem <treasure@fosdem.org> wrote:

[image: FOSDEM Logo] <https://fosdem.odooplus.uk/r/pAd/m/1802> Your order has been shipped!

Thank you for your order, we hope you enjoyed the FOSDEM virtual conference on 6th and 7th February.

As you will appreciate with BREXIT and COVID-19 restrictions shipping your item/items has taken longer than previously expected.

We can now confirm that all orders have been shipped from the supplier and should be with you shortly.

You may have already received your parcel or a tracking email, but for those of you who have not, please treat this email as confirmation of shipment.

PLEASE DO NOT CONTACT FOSDEM IF YOU HAVE NOT RECEIVED A TRACKING CODE

If your parcel has not arrived after Wednesday 7th April (UK and the Rest of the World) or Wednesday 31st March (EU), then please contact FOSDEM and we will endeavour to solve the issue.

Contact Details: Tel: +32 27 88 74 78 Email: treasure@fosdem.org

Kind regards

The OpusVL and FOSDEM Teams

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