Dear, I still have not received my hoodie and my T-shirt. Can you please provide me with an update on how this is going to be resolved? Please advise. Looking forward to hearing from you. Kind regards, Seppe De Loore *Smash Consult bvba* Mopertingenstraat 60 *3740 Mopertingen* @: seppe@smashconsult.be M: +32 (475) 79 16 99 Op vr 18 feb. 2022 om 15:43 schreef De Loore, Seppe <seppe@smashconsult.be>:

Dear,

So far I have not received the ordered goods nor tracking information. Fosdem 2022 was two weeks ago!

Please advise on when I will receive my order. Kind regards,

Seppe De Loore

*Smash Consult bvba* Mopertingenstraat 60 *3740 Mopertingen*

@: seppe@smashconsult.be M: +32 (475) 79 16 99

Op wo 2 feb. 2022 om 16:21 schreef <treasure@fosdem.org>:

...

Dear SMASH CONSULT bv, Seppe De Loore,

Re order *S05320*

Some people have received incorrect tracking information by email today from our supplier.

We are investigating the cause now and will get back to you when we have further information.

For now, there is nothing you need to do. We do not expect issues with orders and deliveries because the problem was detected before the packages were handed over to the shipping company.

Thank you for your support, and patience with this matter.

Best wishes,

FOSDEM team