Order # S05146 - FOSDEM 2022 T-shirt order not received
Hi, I have still not received the T-shit I purchased on 16th Jan. I have tried emailing treasure@fosdem.org but have not received a response. My next step will be contacting paypal to request a refund but I do not want to do that if I do not have to. Please can someone respond with a status update. Thanks, Paul Broadhead Your Sales Order S05146
Hello Paul, We are sorry in the delay here. On your original confirmation email, we included the line "Note that production and delivery may take several weeks", as merchandise is produced in batches.
From your email, I assume you are in the UK. These are being produced centrally and being sent as a bulk shipment to the UK, where they will then be forwarded. This saves you any import tax. I do not personally have an update on this status, but rest assured your order has not been forgotten, and in cases where there are issues, we will follow up. Once all orders have finally been dispatched, an email will be sent asking for people with problems to reach out again.
Thx Kristian ________________________________ From: treasure <treasure-bounces@lists.fosdem.org> on behalf of fosdem@twinmoons.org.uk <fosdem@twinmoons.org.uk> Sent: 06 March 2022 15:12 To: info@fosdem.org <info@fosdem.org> Cc: treasure@fosdem.org <treasure@fosdem.org> Subject: [FOSDEM Treasure] Order # S05146 - FOSDEM 2022 T-shirt order not received Hi, I have still not received the T-shit I purchased on 16th Jan. I have tried emailing treasure@fosdem.org but have not received a response. My next step will be contacting paypal to request a refund but I do not want to do that if I do not have to. Please can someone respond with a status update. Thanks, Paul Broadhead Your Sales Order S05146
On Mon, Mar 07, 2022 at 07:05:41AM +0000, Kristian Schuhmacher wrote:
From your email, I assume you are in the UK. These are being produced centrally and being sent as a bulk shipment to the UK, where they will then be forwarded. This saves you any import tax. I do not personally have an update on this status, but rest assured your order has not been forgotten, and in cases where there are issues, we will follow up. Once all orders have finally been dispatched, an email will be sent asking for people with problems to reach out again.
Indeed - I'm in the UK and my order hasn't arrived yet either. Alasdair
Thanks for the update, I appreciate the difficulties, I just wanted to hear something. I made the purchase on 16th Jan so its 8 weeks and way past "in-time" for the event. For any other purchase, given the time delay and lack of response to emails, I would already have sort a refund via palpal. Anyway, I'm still looking forward to delivery. Regards, Paul On 07/03/2022 07:05, Kristian Schuhmacher wrote:
Hello Paul,
We are sorry in the delay here. On your original confirmation email, we included the line "Note that production and delivery may take several weeks", as merchandise is produced in batches.
From your email, I assume you are in the UK. These are being produced centrally and being sent as a bulk shipment to the UK, where they will then be forwarded. This saves you any import tax. I do not personally have an update on this status, but rest assured your order has not been forgotten, and in cases where there are issues, we will follow up. Once all orders have finally been dispatched, an email will be sent asking for people with problems to reach out again.
Thx Kristian ------------------------------------------------------------------------ *From:* treasure <treasure-bounces@lists.fosdem.org> on behalf of fosdem@twinmoons.org.uk <fosdem@twinmoons.org.uk> *Sent:* 06 March 2022 15:12 *To:* info@fosdem.org <info@fosdem.org> *Cc:* treasure@fosdem.org <treasure@fosdem.org> *Subject:* [FOSDEM Treasure] Order # S05146 - FOSDEM 2022 T-shirt order not received Hi, I have still not received the T-shit I purchased on 16th Jan. I have tried emailing treasure@fosdem.org but have not received a response. My next step will be contacting paypal to request a refund but I do not want to do that if I do not have to. Please can someone respond with a status update. Thanks, Paul Broadhead
Your Sales Order S05146
participants (3)
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Alasdair G Kergon -
fosdem＠twinmoons.org.uk -
Kristian Schuhmacher