You should still be able to use the treasure.fosdem.org address, but I will confirm this. I can understand the confusion. Thank you for the suggestion, it's something that we will look at for the future. Would you prefer if we contacted the outstanding payees, or is that something that FOSDEM is required to do? Kind regards Jessica On 30/01/2023 14:33, Alasdair G Kergon wrote:
On Mon, Jan 30, 2023 at 01:00:30PM +0000, Jessica Whittaker wrote:
As noted, there are two orders which have underpaid due to a VAT issue. Both orders are from the Netherlands. To accommodate for the remaining balances of the two identified orders, we will need to keep the webshop open for longer until they complete their payments. We will look at getting those payments secured and closing the shop tomorrow afternoon at the latest.
OK.
Once it's closed, which URL should we use to continue to access the administrative shop functions?
Another time, I wonder whether pre-populating the 'shipping address' with the address of the event might help - so people see where it will be shipped (we had a lot of queries about this being wrong), and it might be easier to get system to apply the VAT based on that location.
Alasdair
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